Shipping Policy

Last Updated: July 5, 2025

Shipping Information

Happy Ava offers shipping within the United States. We charge a flat rate shipping fee of $4.95 for all orders. Shipping is free on any order valued at $65 or more. At this time, our shipping services are only available for domestic deliveries within the United States.

Processing and Shipping Times

Orders placed before 5:00 PM Eastern Time will begin processing on the same business day. Orders placed after 5:00 PM Eastern Time will be processed the next business day. Processing time for all orders is 1 to 3 business days, Monday through Friday, excluding holidays. Once processed, shipping time is 3 to 7 business days, also Monday through Friday, excluding holidays. The total delivery time from order placement is estimated at 4 to 10 business days.

Address Changes

If you need to change your delivery address, you must request the change before your order has shipped. Address changes can only be made by emailing [email protected] immediately after placing your order. Once your order has shipped, the delivery address cannot be changed under any circumstances. Happy Ava is not responsible for orders returned due to invalid or incorrect addresses. If an address is found to be invalid, we may contact you by email to verify the information.

Tracking Delays

If you experience any delays in shipment tracking, please contact [email protected]. Include your order number in all communications regarding tracking delays. Our support team will investigate any tracking issues and provide assistance.

Returned to Sender

If a domestic order is returned to sender, you have two options. We can reship the order to the correct address, or we can issue a refund for the cost of the items only. The original shipping cost of $4.95 cannot be refunded under any circumstance. Orders cannot be reinstated once a refund has been processed. Processing returns may take several weeks. Please check your email, including your spam folder, regularly for updates regarding your return.

International Shipping

At this time, Happy Ava only ships within the United States. International shipping is not available.

For any questions or support, contact us at [email protected], call +1 (669) 357 45 23, or write to us at 510 Deline Dr, Toledo, OH 43615, United States.