Shipping Policy

Last Updated: 04/30/2025

At Happy Ava, we aim to deliver your order swiftly and securely. Below are the details of our processing timelines, shipping options, and delivery expectations.

1. Order Processing

  • Processing Time: All orders are prepared within 1–3 business days (Monday–Friday, excluding holidays) after payment confirmation.

  • Delays: Rare, but possible due to high demand or inventory checks. If delays occur, we’ll notify you via email.

2. Domestic Shipping (USA)

  • Cost: Flat rate of 4.95 USD. Freeshipping on orders over 65 USD.

  • Delivery Time: 4–10 business days after processing, depending on your location.

  • Carriers: We partner with reliable carriers like USPS, UPS, or FedEx.

3. International Shipping

  • Availability: We ship worldwide.

  • Cost: Calculated at checkout based on destination.

  • Delivery Time: 7–21 business days after processing, depending on the country.

  • Customs & Duties: International customers are responsible for any customs fees, taxes, or import charges.

4. Order Tracking

  • Once your order ships, you’ll receive a tracking number via email.

  • Use this number to monitor your package on the carrier’s website.

  • Can’t find your tracking info? Check spam/junk folders or contact us.

5. Delivery Issues

  • Delays: Weather, carrier delays, or customs inspections may extend delivery times. We’ll assist where possible but cannot guarantee timelines.

  • Lost Packages: If your order hasn’t arrived within 21 days (USA) or 30 days (international), contact us for support.

6. Contact Us

For shipping-related questions, reach out to:

  • Address: 510 DELINE DR TOLEDO, OH 43615 United States (US)
  • Email: [email protected]
  • Phone: +1 (669) 357 45 23
  • Working Days/Hours: Mon – Fri / 9:00 AM – 5:00 PM

Important Notes:

  • Business Days: Processing and delivery times exclude weekends and holidays.

  • Address Accuracy: Double-check your shipping address at checkout. We’re not responsible for errors caused by incorrect information.

  • Policy Updates: We reserve the right to modify this policy. Changes take effect immediately upon posting.

For returns or refunds, review our Returns & Refunds Policy.

Thank you for choosing Happy Ava!